From insight to action: Introducing the Proofio iOS app
The Proofio iOS app brings your most important customer insights directly to your phone - without turning mobile into another complex dashboard.
From insight to action - without opening a dashboard
Customer feedback doesn’t wait.
New reviews come in at any time. Sentiment shifts overnight. A single issue can escalate before anyone opens the dashboard the next morning.
Proofio was built to help teams understand customer feedback clearly and act before problems grow. But over time, one thing became obvious:
insight is only valuable if it reaches you at the right moment.
That’s exactly why we built the Proofio iOS app.
Not another dashboard - by design
The Proofio iOS app is not a mobile replica of the web dashboard.
And that decision was intentional.
Complex configuration, billing, project management, and deep analysis belong on larger screens. Mobile is about something else entirely:
- Awareness
- Speed
- Context
- Confidence
The app answers one core question:
“Do I need to act right now?”
What the Proofio iOS app focuses on
- The app distills Proofio down to its most essential signals:
- Trust Score – a clear, aggregated signal of overall customer perception
- Health Status & Churn Risk – instant indicators of product stability
- Alerts – important changes, surfaced immediately
- Weekly Reports – a concise summary of trends and movements
- Voice of Customer highlights – what users actually talk about
No noise. No setup friction. Just clarity.
Built for monitoring, not managing
Proofio for iOS is a read-focused experience.
You won’t manage subscriptions, change billing details, or reconfigure projects in the app - and that’s a feature, not a limitation.
- This approach allows us to deliver:
- A faster, more reliable experience
- Fewer errors in critical workflows
- Clear separation between analysis and action
When deeper work is required, the app seamlessly points you back to the web dashboard - where those tasks belong.
Alerts that respect your attention
Push notifications are powerful - and easy to misuse.
The Proofio iOS app only notifies you when something meaningful happens:
- new review spikes
- significant sentiment changes
- weekly summaries
- important competitor signals
Each alert is designed to provide context, not just urgency.
Security and privacy, first-class
Customer feedback can be sensitive. That’s why the app includes:
- Read-only access
- Optional Face ID / Passcode protection
- No billing or payment flows
- No destructive actions
Your data stays safe, and control remains exactly where it should be.
Who the app is for
The Proofio iOS app is designed for people who need to stay informed - not buried in tools:
- Founders
- Product leads
- Customer experience teams
- Growth and support managers
If you already rely on Proofio, the app becomes your daily pulse check.
From insight to action
The Proofio iOS app doesn’t replace the dashboard.
It complements it.
It brings the right signals to the right place, at the right time - so insight can actually turn into action.
“The Proofio iOS app is available now for existing customers.
