Privacy Policy

1. Introduction

Proofio LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, APIs, widgets, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including but not limited to:

• Account registration information (such as name, email address, company name)
• Payment and billing information
• Communication preferences
• Support requests and other communications

2.2 Automatically Collected Information

When you use the Service, we may automatically collect certain information, including:

• Usage data and API usage statistics (collected anonymously via Vercel Analytics where consent is provided)
• Device and connection information (IP address, browser type, operating system)
• Log files, diagnostic data, and error reports
• Cookies and similar tracking technologies

3. Legal Basis for Processing (EU Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Performance of a contract (e.g. account creation, service delivery)
• Consent (e.g. newsletter subscriptions)
• Legitimate interests (e.g. security, analytics, service improvement)
• Legal obligations where applicable

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process payments and transactions
• Communicate with you regarding updates, technical notices, and support
• Send newsletters and product updates (where consent has been given)
• Monitor usage trends and improve performance
• Detect, prevent, and address security and technical issues
• Comply with legal and regulatory requirements

5. Information Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third-party providers such as hosting, analytics, email delivery, authentication, payment processors, and AI analysis services (e.g. Firebase, Stripe, MailerLite, Resend, Zoho, Vercel Analytics, OpenRouter).
• Legal Requirements: When required by law or in response to valid legal processes.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent

6. International Data Transfers

Proofio LLC is based in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions. We take appropriate safeguards to ensure adequate data protection, including standard contractual clauses where required.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

You can exercise these rights by contacting us at support@proofio.app.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Service. You can control cookie usage through your browser settings. Additional information may be available via our Cookie Settings page.

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact