Multi-Source Aggregation
Consolidate all review sources into one operational view.
Inputs
- Raw reviews from connected sources with timestamp and rating context.
- Team-defined alert rules that describe what should trigger action.
- Optional labels such as product area, market segment, or priority class.
Outputs
- Actionable Multi-Source Aggregation insights that are understandable across product, support, and leadership teams.
- Prioritized issue clusters tied to sentiment changes, volume shifts, and urgency.
- Reusable reporting artifacts for weekly reviews, planning sessions, and executive updates.
Key Benefits
Unified visibility
Monitor all channels from one dashboard.
Normalized data
Compare like-for-like metrics across platforms.
Less manual work
No more copy-pasting across tools.
Faster analysis
Spot cross-platform patterns instantly.
Scalable workflow
Grow sources without growing complexity.
Better alignment
Keep product, CS, and marketing on one view.
Workflow blueprint
Strong adoption happens when teams define one repeatable cycle and keep it stable for multiple planning periods.
Phase 1
Signal collection and normalization
The workflow starts by pulling review signals from all connected platforms and normalizing ratings, metadata, and language patterns.
Phase 2
Prioritization with context
Teams segment signals by product area, customer cohort, or release period so action owners can move quickly.
Phase 3
Execution and reporting loop
After actions, Multi-Source Aggregation helps measure effect through trend tracking and sentiment deltas for repeatable improvement loops.
Operational notes
- Multi-Source Aggregation should be treated as an operational feature inside a repeatable weekly workflow, not only as a reporting view.
- Define ownership for intake, prioritization, and execution before expanding to advanced categorization.
- Use one baseline period first, then compare trend and sentiment deltas after product or messaging changes.
- Keep one decision log that maps each insight cluster to one owner, one deadline, and one measurable outcome.
Applicable scenarios
App teams combine iOS and Android feedback for release planning.
Multi-brand teams compare sentiment across products in one place.
Customer success centralizes inbound review risk signals.
Leadership tracks overall reputation health across channels.
Agencies run client monitoring from a single operational hub.
FAQ
Most teams get initial value in days, with stronger maturity over the next planning cycles.
Ready to move from reviews to insights?
Proofio helps teams transform customer feedback into trends, comparisons and decisions.