Integration
Facebook Reviews
Aggregate and analyze reviews from your Facebook business page in Proofio.
Why integrate Facebook Reviews?
Connect your Facebook business page and automatically collect, analyze, and respond to reviews with AI assistance.
Key Benefits
Automatically sync reviews from all your Facebook business pages
Analyze sentiment to understand customer experience
Use pre-built response templates to save time
Manage reviews from multiple pages in one platform
Get detailed analytics on review trends and ratings
Engage with customers directly from Proofio
Data quality standards
- Track ingestion completeness by source account and day.
- Normalize malformed or partial records before reporting.
- Monitor rating and sentiment distribution shifts over time.
- Keep alert thresholds tied to trend changes, not one-off events.
Implementation notes
- Connect your Facebook business page and automatically collect, analyze, and respond to reviews with AI assistance.
- Facebook Reviews works best with clear owner assignment for setup, quality checks, and response routing.
- Run a staged rollout: connect, validate, calibrate alerts, then scale reporting.
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